1. Introduction

Welcome to FlareUpp ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform.

By using FlareUpp, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, phone number, profile picture, and other information you provide when creating an account
Profile Information: Bio, social media links, follower counts, skills, work experience, and other professional details
Payment Information: Payment method details, billing information, and transaction history (processed securely through third-party payment processors)
Campaign Information: Campaign details, content submissions, performance metrics, and communications
Communications: Messages, emails, and other communications sent through our platform

2.2 Automatically Collected Information

Usage Data: Information about how you access and use our platform, including IP address, browser type, device information, pages visited, and time spent on pages
Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our platform and hold certain information
Campaign Tracking: Click tracking, impression data, and engagement metrics for campaign performance measurement

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Match organizations with suitable influencers
Track and report campaign performance
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity
Personalize your experience and provide relevant content
Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users: Your public profile information is visible to other users on the platform. Campaign performance data may be shared with relevant organizations and influencers involved in campaigns.
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, and email delivery.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Your Rights and Choices

You have the right to:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain exceptions
Objection: Object to processing of your personal information
Data Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

We use cookies for purposes including authentication, security, analytics, and campaign tracking. For more information, please see our Cookie Policy.

8. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to the transfer of your information to these facilities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: flareupp.au@gmail.com